About Matt
I have been in the automotive industry since 2003. I worked as a repair tech for 13 years at private shops and then made the transition to service advisor in June of 2015. I have been working in Ford stores since 2017 and have been a part of the DCH Ford of Eatontown team since December 2022.
Customer rating
4.9 / 5 based on 198 ratings (140 written reviews)
Recent reviews
This is Deborah's husband Dan. I drive the truck and brought it in for service. I've dealt with Matt on a couple of occasions and each time he has been polite and profressional. He was helpful with any questions of concerns. Definitely an asset to you team.
— Deborah S. ,
Very good. Informative, courteous and professional.
— Jayne P. ,
Excellent service
— John R. ,
Matt is always very thorough and helpful.
— Lee F. ,
Very knowledgeable very attentive.
— Kristin M. ,
I’ve had the pleasure of relying on Matt several times now for service related to my Ford vehicle. Scheduling service is always easy, and upon dropping off the vehicle, Matt’s communication between myself and what the technician(s) findings are was concise and accurate. Repairs were made accurately, professionally and in a timely manner. If there was the possibility that repairs could be warranty related, Matt facilitated that repair and coverage through Ford. All-in-all, dealing with Matt has always been a positive and pleasurable experience. Work is completed right the first time and the whole experience is extremely professional. I highly recommend Matt as a service advisor if you’re looking for positive, no BS, service for your vehicle. Thanks Matt and your technicians.
— Eric K. ,
Matt was very nice.
— Melissa A. ,
My experience was very pleasant. They took my truck in on time, and Matt notified me on what was going on. by text, and he followed through with my request for a new key fob
— Raymond S. ,
He was excellent
— Marti H. ,
What started as a simple issue snowballed into a bigger one. Fortunately all that happened in the garage and Matt and his crew reacted and advised me appropriately. I was very satisfied with the level of communication and the work performed
— Robert M. ,